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Getting Started Tutorials
Need help getting started? Check out the popular tutorials below or look for more of our getting started tutorials and videos in our knowledgebase.
- How to Use FTP
- Billing Account Overview
- How to Setup The Steam Game Server Token
- How to use Multicraft
- How to Transfer your Server Location
- How to Submit a Ticket
- Parents Guide to Minecraft
We strive to provide you with the best in server hosting with our cutting edge hardware and top tier support to enable you to build an epic server for you and your friends. With this we’ve provided a quick start guide for those new to game hosting and our services. The following information will outline the relative steps to get started in connecting to and managing your server.
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1.) How to Connect to your Game Server.
Whether you’re hosting a Minecraft or Hytale server, you can quickly join by using your IP Address:Port from the main server panel. Review our knowledgebase to find out how to specifically join your new game server. In some cases, you might have to use “Connect with Steam”, depending on the game.
2.) Log in in to your Multicraft Control Panel to edit server settings and add plugins.
Use the automatically generated password we’ve created for your panel account to login. Make sure your username is correct to access the server panel. If you didn’t set a username, it will be your email address instead. Once you have access, you can begin to customize or monitor your game server. Whether you install mods, modpacks, plugins, datapacks, or simply edit general settings, everything is in your control.
3.) Log in in to your Billing Area.
Want to upgrade your server for more RAM? The billing area can handle all the account modifications you need including changing your account information like emails and password. Support tickets may be required for certain tasks, such as cancellations or server assistance. This is where you can view and reply to tickets. If you have a due invoice, want to upgrade or downgrade a server, view its billing cycle, or cancel it, you can do it all from the billing area.
Your billing area is used to manage your services with us, track support requests, and payments. Every server you purchase will be linked to your billing account and is used as a reference point for staff as a means of verifying rightful ownership. This is important to note as any support requests related to a server must be done under the respective billing account.
